Privacy Policy

Last Updated: November 3, 2026

Introduction

This Privacy Policy explains how Arc-stoat collects, uses, and protects personal information provided through this website. We are committed to safeguarding your privacy and handling your data in accordance with applicable data protection legislation.

Information We Collect

We may collect the following types of personal information when you use our website:

Name and email address when you submit inquiry forms
Service preferences and project details you provide
Technical information including IP address, browser type, and device information
Website usage data through cookies and similar technologies

How We Use Your Information

We use the information collected for the following purposes:

To respond to your service inquiries and provide requested information
To communicate about our services and respond to your questions
To improve our website functionality and user experience
To analyze website usage patterns and optimize our content
To comply with legal obligations and protect our rights

Legal Basis for Processing

We process your personal data based on:

Your consent when you submit forms or accept cookies
Legitimate interests in operating our business and improving our services
Contractual necessity when providing services you request
Legal obligations requiring data retention or disclosure

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

With service providers who assist in website operations, subject to confidentiality agreements
When required by law, regulation, or legal process
To protect our rights, property, or safety, or that of others
In connection with a business transaction such as a merger or acquisition

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry form data is typically retained for two years from the date of submission.

Your Rights

Under applicable data protection laws, you have the following rights:

Access to your personal data and information about how we process it
Correction of inaccurate or incomplete personal data
Deletion of your personal data in certain circumstances
Restriction of processing in specific situations
Data portability to transfer your data to another organization
Objection to processing based on legitimate interests
Withdrawal of consent where processing is based on consent

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website usage. You can control cookie preferences through our cookie banner and your browser settings. For detailed information, please see our Cookies Policy.

Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date.

Contact Information

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

Arc-stoat
128 Wardour Street
London, W1F 8ZN
United Kingdom
Email: [email protected]