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GDPR Compliance

Last Updated: November 3, 2026

Our Commitment to GDPR

Arc-stoat is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection legislation. This page outlines how we comply with these regulations and your rights as a data subject.

Data Controller Information

Arc-stoat acts as the data controller for personal information collected through this website. Our contact details are:

Arc-stoat
128 Wardour Street
London, W1F 8ZN
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data only when we have a lawful basis under GDPR Article 6:

  • Consent: When you voluntarily provide information through forms or accept cookies
  • Contractual Necessity: To fulfill services you request or enter into contracts
  • Legitimate Interests: For business operations, website improvement, and security
  • Legal Obligation: When required by law to retain or process data

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request confirmation of whether we process your personal data and to receive a copy of that data. We will provide this information within one month of your request.

Right to Rectification

You may request correction of inaccurate or incomplete personal data. We will update your information promptly upon verification.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when:

  • The data is no longer necessary for the purposes it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You may request that we restrict processing of your personal data when:

  • You contest the accuracy of the data
  • Processing is unlawful but you prefer restriction over erasure
  • We no longer need the data but you require it for legal claims
  • You have objected to processing pending verification of legitimate grounds

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller when technically feasible.

Right to Object

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR. In the UK, the supervisory authority is the Information Commissioner's Office (ICO).

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, this period may be extended by two additional months, and we will inform you of such extension.

Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls limiting data access to authorized personnel
  • Staff training on data protection principles
  • Procedures for detecting, reporting, and investigating data breaches

Data Breach Notification

In the event of a personal data breach likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible.

Third-Party Data Processors

We engage third-party service providers who process personal data on our behalf. All such processors are bound by data processing agreements ensuring GDPR compliance and appropriate security measures.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods are outlined in our Privacy Policy.

International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection levels
  • Binding Corporate Rules for intra-group transfers

Automated Decision-Making

We do not engage in automated decision-making, including profiling, that produces legal effects or similarly significantly affects individuals.

Updates to This Statement

We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Material changes will be communicated through our website.

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